Terms & Conditions

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END-USER LICENCE AGREEMENT

WHO WE ARE AND WHAT THIS AGREEMENT DOES

OKO (which is a trading name of Ready For Business Ltd, a limited company registered in and Wales under company registration number 12719696) and our registered office is at Swift Farm Sandy Lane, Great Chart, Ashford, England, TN26 1JN (referred to as Oko, we, us or our). We license you to use the Oko mobile application software and website, and any updates or supplements to them, together with any data or documentation supplied with them (Platform) as permitted in these terms.

YOUR PRIVACY

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy and it is important that you read that information. Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the Oko app or website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

IF YOU ARE USING THE OKO APP, APPLE APP STORE'S OR GOOGLE PLAY STORE'S TERMS ALSO APPLY

The ways in which you can use the Platform may also be controlled by either the Apple App Store's (if downloaded on an iOS device) or Google Play Store’s (if downloaded on an Android device) rules and policies.

SUPPORT FOR THE PLATFORM AND HOW TO TELL US ABOUT PROBLEMS

Contacting us (including support and complaints). If you want to learn more about the Platform or have any problems using it or wish to contact us for any other reason, please email our customer service team at support@weareoko.com.

HOW WE WILL COMMUNICATE WITH YOU

If we have to contact you we will do so by email using the contact details you have provided to us or through push and in-app notifications if you have downloaded our app.

YOU MUST BE 18 TO ACCEPT THESE TERMS AND USE THE PLATFORM

You must be 18 or over to accept these terms and download the app and use the Platform. Our Platform is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

CHANGES TO THESE TERMS

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.We will usually give you notice of any change by transmitting a notification through the app with details of the change or notifying you of a change when you next open the app. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.These terms were most recently updated on 20/05/21.

UPDATES TO THE PLATFORM

From time to time we may automatically update the Platform to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the app for these reasons.If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the app.We do not guarantee that our Platform will be secure or free from bugs or viruses.

IF SOMEONE ELSE OWNS THE PHONE OR DEVICE YOU ARE USING

If you download the app onto any mobile phone, handheld device or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the mobile phone, handheld device or other device.

WE MAY COLLECT TECHNICAL DATA ABOUT YOUR DEVICE

By using the Platform, you agree to us collecting and using technical information about the device that you are using (for example, the IP address, the device’s ID and type, app settings and characteristics, the use of device’s serial number to authenticate or track usage) and related software, hardware and peripherals to improve the Platform.

WE ARE NOT RESPONSIBLE FOR OTHER WEBSITES YOU LINK TO

Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

LICENCE RESTRICTIONS

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the Platform in any form, in whole or in part to any person without prior written consent from us;
  • not reproduce, duplicate or copy the Platform, except as part of the normal use of the Platform or where it is necessary for the purpose of back-up or operational security;
  • not translate, merge, adapt, vary, alter or modify, the whole or any part of the app, nor permit the Platform or any part of it to be combined with, or become incorporated in, any other programs, except as necessary to use the Platform on devices as permitted in these terms;
  • not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Platform nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the Platform to obtain the information necessary to create an independent program that can be operated with the Platform or with another program (Permitted Objective), and provided that the information obtained by you during such activities:
    • is not disclosed or communicated without our prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective;
    • is not used to create any software that is substantially similar in its expression to the app;
    • is kept secure; and
    • is used only for the Permitted Objective;
  • comply with all applicable local, national or international law or regulation, including technology control or export laws and regulations that apply to the technology used or supported by the Platform.

ACCEPTABLE USE RESTRICTIONS

You must:

  • not use the Platform in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Platform, or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the Platform, including by the submission of any material (to the extent that such use is not licensed by these terms);
  • not transmit any material that:
    • is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
    • facilitates illegal activity;
    • depicts sexually explicit images;
    • promotes unlawful violence;
    • is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or
    • is otherwise illegal or causes damage or injury to any person or property;
  • not interfere with, damage or disrupt:
    • any part of our Platform;
    • any equipment or network on which our Platform is stored;
    • any software used in the provision of our Platform; or
    • any equipment or network or software owned or used by any third party;
    • not use the Platform in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;
    • not transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); and
    • not collect or harvest any information or data from the Platform or our systems or attempt to decipher any transmissions to or from the servers running the Platform.

Your safety and security is of paramount importance to us. We are not responsible for the conduct or behaviour of any individual who uses the Platform and do not carry out criminal background checks on any users.

We strongly recommend that any communications facilitated by the Platform with other individuals (e.g. with other Mentors or Mentees), whether such communications take place within the Platform or otherwise, are and remain online. If you decide to communicate outside of the Platform, you agree to exercise caution in doing so. The Platform is designed to facilitate an online mentoring relationship and we would recommend that you adhere to this. If you decide to meet someone in person with whom you have had contact as a result of your use of the Platform, you should take all proper steps and precautions to ensure your safety. You are solely responsible for your interactions with other users of the Platform.

We will never ask you to provide any financial information (e.g. credit card or bank details) and you should not disclose such information to any other user of the Platform.

USER-GENERATED CONTENT IS NOT APPROVED BY US

The Platform may include information and materials uploaded by other users of the Platform, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Platform do not represent our views or values.

If you wish to complain about content uploaded by other users, please contact us at [support@weareoko.com].

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in the Platform throughout the world belong to us (or our licensors) and the rights in the Platform are licensed (not sold) to you. You have no intellectual property rights in, or to, the Platform other than the right to use it in accordance with these terms.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

When we are liable for damage to your property. If defective digital content that we have supplied damages your device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We are not liable for business losses. The Platform is not for commercial use. If you use the Platform for any commercial, trading or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Limitations to the Platform. The Platform is provided for general information purposes only. They do not offer advice on which you should rely. We make no representations, warranties or guarantees, whether express or implied, that any information provided by other users of the Platform is accurate, complete or up to date.

Please back-up content and data used with the Platform. We recommend that you back up any content and data used in connection with the Platform, to protect yourself in case of problems with the Platform.

WE MAY END YOUR RIGHTS TO USE THE PLATFORM IF YOU BREAK THESE TERMS

We may end your rights to use the Platform at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the Platform:

  • you must stop all activities authorised by these terms, including your use of the Platform;
  • you must delete or remove the Platform from the device and all other devices in your possession and immediately destroy all copies of the Platform which you have and confirm to us in writing that you have done this; and
  • we will disable your access to the Platform or delete your account so that you can no longer use the Platform.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

YOU NEED OUR CONSENT TO TRANSFER YOUR RIGHTS TO SOMEONE ELSE

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

NO RIGHTS FOR THIRD PARTIES

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REST WILL CONTINUE IN FORCE

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

EVEN IF WE DELAY IN ENFORCING THIS CONTRACT, WE CAN STILL ENFORCE IT LATER

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

WHICH LAWS APPLY TO THIS CONTRACT AND WHERE YOU MAY BRING LEGAL PROCEEDINGS

These terms are governed by English law and you can bring legal proceedings in the English courts if you live in England or any other jurisdiction. If you live in Scotland you can bring legal proceedings in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in either the Northern Irish or the English courts.